About the Role
Position Summary
Solero Workforce Solutions is seeking an experienced Change Management Specialist to support a large, professional organization. This position will lead organizational change initiatives that help employees, stakeholders, and leadership successfully adopt new business processes, technologies, and operational improvements.
The Change Management Specialist will develop communication, stakeholder engagement, training, and adoption strategies designed to support successful implementation while minimizing organizational disruption.
Essential Duties and Responsibilities
Develop and implement organizational change management strategies for enterprise initiatives.
Conduct stakeholder assessments and identify change impacts across departments.
Develop communication plans, change readiness assessments, and engagement strategies.
Create and coordinate training materials, job aids, user guides, and adoption resources.
Facilitate workshops, focus groups, stakeholder meetings, and change-related activities.
Identify potential organizational resistance and develop appropriate mitigation strategies.
Partner with project managers, business analysts, technical teams, department leaders, and executive leadership.
Develop and monitor change adoption metrics, Key Performance Indicators (KPIs), and success measures.
Support User Acceptance Testing (UAT) and transition-to-operations activities.
Maintain change management documentation, project artifacts, and lessons learned.
Ensure compliance with applicable organizational governance, accessibility, security, and operational requirements.
Prepare executive reports, presentations, recommendations, and status updates.
Perform other related duties as assigned.
Requirements
Minimum Qualifications
Bachelor’s degree in Business Administration, Organizational Development, Human Resources, Information Systems, Communications, or a related field.
Minimum of three (3) years of professional experience in organizational change management or project implementation.
Experience developing communication plans, stakeholder engagement strategies, and training programs.
Experience supporting enterprise technology or business transformation projects.
Strong facilitation, presentation, analytical, and interpersonal communication skills.
Preferred Qualifications
Five (5) or more years of change management experience.
Experience supporting large organizations, educational institutions, government agencies, or other public-sector environments.
Prosci Change Management Certification or equivalent certification preferred.
Experience with Microsoft 365, SharePoint, Teams, Power BI, Jira, Azure DevOps, or similar collaboration and project management tools.
Experience supporting ERP, HRIS, finance, procurement, or other enterprise software implementations.
Knowledge, Skills, and Abilities
Organizational change management
Stakeholder engagement
Training development and delivery
Communication planning
Change readiness assessments
Resistance management
Business process improvement
Project lifecycle support
Risk identification and mitigation
Data analysis and reporting
Microsoft Office Suite
Excellent written and verbal communication
Core Competencies
Leadership
Collaboration
Customer Focus
Adaptability
Problem Solving
Strategic Thinking
Professionalism
Attention to Detail
Accountability
Physical Requirements
Ability to sit for extended periods while using a computer.
Ability to travel to assigned work locations as required.
Ability to lift up to 20 pounds occasionally.
Ability to communicate effectively in person and virtually.
Background Requirements
Candidates may be required to successfully complete applicable pre-employment screening, which may include:
Criminal background screening
Fingerprinting
Employment and education verification
Professional reference checks
Drug screening, if required
Compliance with applicable security, confidentiality, and data privacy requirements
Equal Opportunity Employer
Solero Workforce Solutions is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other status protected by applicable federal, state, or local law.
About the Company
Company: Solero Workforce Solutions
Location: On SIte
Job Type: Full Time W2
About Solero Workforce Solutions
Solero Workforce Solutions is a relationship-driven staffing and workforce consulting firm dedicated to connecting organizations with exceptional talent across variety of professional industries. We pride ourselves on delivering customized workforce solutions through integrity, responsiveness, and long-term partnerships.